- What kind of technical support should I expect with your Managed service?
- Which transit providers and how many Gbps of bandwidth Sharktech has?
- How good is your DDOS filtering? Do you auto-nullroute on attacks?
- How come your prices are lower than other providers with similar or lower specifications' service?
- Do you provide an uptime guarantee / Service Level Agreement (SLA)?
- How do I report an abusive activity found on your network?
- Do you have a test IP or speedtest URL?
- If I have any other questions, what is the fastest way to get answers?